1.Who we are

Wrapology is a globally based sustainable packaging company.
Our head office is located at Wrapology, Unit 22, Victoria Ind Estate, London, W3 6UU and you can contact us at:  

- Email: contact@wrapology.com

- Phone: +44 (0) 208 992 3543

---

2. Personal Data We Collect

We may process the following data when you interact with our website www.wrapology.com, place orders, or contact us:  

-  Identifiers: Name, email, phone number, billing/shipping address.  

- Technical Data: IP address, browser type, cookies (see Section 6).  

- Marketing Preferences: If you opt into newsletters.  

*We do not collect sensitive data (e.g., health information).

---

3. How We Use Your Data

We process your data based on GDPR lawful bases, including:  

Purpose & Legal Basis
Order fulfilment & Contractual necessity

Customer support & Legitimate interest

Marketing & Consent Opt In

Legal compliance

--- 

4. Data Sharing & International Transfers

Third Parties;  We share data only with necessary providers (e.g., payment processors, delivery partners).  

- International Transfers**: If data is transferred outside the UK/EU, we use GDPR-approved safeguards.

---

5. Data Retention

We retain your data only as long as necessary:  

- Orders: 7 years (for tax compliance).  

- Marketing: Until you unsubscribe.  

- **Inactive accounts**: Deleted after 36 months of inactivity.  
--- 

6. Cookies & Tracking

We use cookies to:  

- Enable shopping cart functionality.  

- Analyze website traffic (via [e.g., Google Analytics]).  

You can manage preferences via our [Cookie Banner] or browser settings.  

---

7. Your Rights Under GDPR

You have the right to:  

- Access, correct, or delete your data.  

- Withdraw consent (e.g., unsubscribe from emails).  

- Port your data (e.g., request a copy in a machine-readable format).  

- Lodge a complaint with the [UK ICO](https://ico.org.uk) or relevant EU authority.  

To exercise these rights, contact us at [contact@wrapology.com]. We respond within **30 days**.  

---

8. Security Measures

We protect your data using:  

- Encryption (SSL/TLS for website transactions).  

- Restricted staff access to personal data.  

- Regular security audits.  

---

9. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.   

---

10. Contact Us

For questions about this policy or your data, email [contact@wrapology.com] or write to us at Wrapology, Unit 22, Victoria Ind Estate, London, W3 6UU, United Kingdom.